Olympic organisers apologise after ticket resale website crashes
London 2012 organisers have apologised after being forced to suspend the resale of Olympic tickets due to website problems
London 2012 organisers have apologised after being forced to suspend the resale of unwanted tickets because of issues with their website.
Those who bought Olympic tickets last year but no longer require them were allowed to sell seats at face value from today – and already some top-end tickets for sought after events, including the opening and closing ceremonies and athletics finals have come online and been quickly snapped up.
Officials had originally denied there was any issue, reporting steady sales despite a number of customers claiming they were struggling to use the service.
However, there were later forced to make an embarrassing u-turn – blaming ticketing partner Ticketmaster and temporarily closing their ticketing website.
“We have told Ticketmaster to suspend the resale system whilst they investigate some issues customers have been experiencing,” said a spokesman, just hours after claiming: “there is no issue with the system.”
“We want buying and selling Olympic and Paralympic tickets through Ticketmaster to be a good customer experience so we will re-open the site once Ticketmaster have resolved these issues.”
Ticketing has provided organising committee Locog with their biggest challenges – earlier this week they admitted 10,000 tickets for the synchronised swimming had been oversold and its not the first time that their website has buckled and groaned under the weight of demand.